Development and Support Services - Dynamics AX
Plumbline Solutions is skilled and ready to help you increase sales, reduce customer costs, and meet the demands of your clients. Our focus is to extend your reach into the Microsoft Dynamics community – by adding development and support services for Dynamics AX. Take advantage of our 30+ years of technical and service expertise in the Dynamics community, along with our deep knowledge of the ERP market to accelerate your Dynamics AX business.
Benefits to Your Business
Reduce implementation time and costs with confidence and predictability. Having worked closely with partners for over 3 decades, our ability to build and maintain lasting relationships helps you reduce the Total Cost of Ownership for your customer and increase their satisfaction. Our development and technical support resources work together with your team to provide solutions in financials, trade & logistics, payroll, project, distribution, and manufacturing that save you time and minimize costs. This allows you to focus on new business, while maintaining satisfied, repeat customers.
Accelerate development and delivery of solutions. With experience developing solutions that fulfill complex business needs, we help you solve problems for your customers seamlessly, allowing you to maintain healthy, long-term relationships.
- Develop custom/ISV solutions. Our development services range from assisting you with one-time projects to commercial grade ISV solutions. Whether your project is a custom built solution (for one customer) or an industry focused ISV solution (for commercial distribution), we can assist. We can define development best practices or can adapt to your best practices. Our services are tailored to fit into whatever model you prefer:
- You perform requirements gathering and design. Then transition that design to us to be coded and tested.
- A Turnkey approach, where you hand the entire project, from requirements gathering to test and documentation complete, to us and we deliver the finished product.
- Combined solution. We'll work with you to determine how best to split the work to ensure maximum return for your business.
Upgrade/Convert existing ISV solutions. We can assist you in moving your existing ISV solutions to the latest version of Dynamics AX. We do the development using Dynamics AX tools and you retain the Intellectual Property (IP) rights, allowing you to leverage your IP in a new market and create a new source of cash flow.
Developer Mentor. Provide an AX development mentor to help accelerate the learning curve for your developers. All too often, after taking a training course, developers have the book knowledge but lack real-world experience to execute a project to completion. Our team can help them bridge the gap between classroom training and real-world experience by providing a valuable reference point for design or coding gaps.
Testing services. We know that delivering quality is top of mind when developing solutions. Our experienced test engineers can assist with the design, creation, and processing of manual and automated test cases. We are here to assist when you need to test compatibility of your solution on a new technology (i.e. operating system, SQL Server, SharePoint, etc.), confirming your ISV solution is ready for deployment, or testing a custom solution against the design specification for accuracy and completeness.
Documentation services. No project is complete without a good set of instructions on how to use the product. Our experienced technical writers can ensure the instructions match the way the product works. Additionally, we can assist in preparing process documentation that is used to drive day-to-day activities within a company.
Support services. You built your ISV solution and now you need to support it. Our Technical Support expertise gives you a team ready to provide industry leading customer support. This option is especially economical when growing your customer base. Our knowledge of Dynamics AX, along with your ISV solutions, allows us to cover the entire customer implementation as one complete solution – minimizing the space between Microsoft and ISV solutions. Together we can define support plans that best fit the unique needs of your customers.